We ship worldwide.

Shipping cost is determined at checkout, based on location and order price. For details on specific shipping costs and what the order minimum to access free shipping is in your country, please see information below.

• Sweden: Free for orders above 500 SEK | 40 SEK for orders under 500 SEK
• Denmark: Free for orders above 1500 DKK | 120 DKK for orders under 1500 DKK
• EU: Free for orders above €150 | €15 for orders under €150 
• UK: Free for orders above £150 | £15 for orders under £150 
• Switzerland: Free for orders above 150 CHF | 15 CHF for orders under 150 CHF
• Norway: Free for orders above 1500 NOK | 150 NOK for orders under 1500 NOK
• USA: Free for orders above $200 | $20 for orders under $200
• Other: Free for orders above $400 | $25 for orders under $300

For orders in Sweden we use Postnord. For deliveries in all other countries we use DHL Express.

We stand behind the quality and craftsmanship of our jewelry and offers a complimentary 2-year warranty against manufacturing defects on all our jewelry purchases. Please note that specific conditions apply to Special Occasion rings, as detailed below in this Warranty section. If you experience damage to your new jewelry due to manufacturing defects, please contact us so we can evaluate your piece. Email care@akindstore.com with photos and/or a short video, and a description of how the damage occurred. If we find the damage is not deemed a manufacturing defect via the provided images, we may not accept the item back for an evaluation. Instead, we will propose a repair option based on our price list.

Should we agree to review your item for manufacturing defects, Akind will coordinate the collection at no extra charge to you. Based on your location, you will receive instructions on how to return it to us.

Upon receiving the jewelry, our Quality Control Team will determine if the damage is warrantied. Damage that is not deemed a manufacturing defect but is repairable will have a repair fee quoted to the customer for approval before any work is performed. If the customer chooses not to perform the repair, they will be responsible for the shipping fee incurred for the return of the item.

Our manufacturing warranty does not cover:

• Normal wear and tear, cuts or scratches, deformed chains/rings, product loss, as well as jewelry damaged due to improper use, cleaning or storage.
• Consequential or incidental damages as a result of the above.

Because we stand behind our designs and our jewelers, any third-party or outside jeweler altering or servicing your jewelry will void your warranty with us.

Complimentary gifts cannot be exchanged or returned for a refund and will not be replaced if misplaced, lost, or stolen. These items are not covered by our warranty and cannot be repaired through Akind.

This Warranty is not transferable and only applies to the original purchaser of the product.

For specific warranty information about our Special Occasion Rings and Diamonds, please see below.

We are proud to offer a lifetime warranty for all of our sustainably created diamonds. We guarantee our listed gradings of our created diamonds to be accurate and warrant their graded characteristics. In the unlikely case that your diamond turns out to not meet or exceed a characteristic promised, we will replace the diamond with a diamond that meets or exceeds each of the characteristics warranted.

The condition of the diamond will be determined by examination by standard gemological techniques. The accuracy of angles and linear measurements will be determined by the following tolerances: ±0.2º and ±0.02 millimetres.

If you decide to grade your diamond on your own, please note that diamonds must be graded as loose stones and cannot be set in engagement rings and then graded, as settings can be obtrusive. A well-trusted facility such as GCAL, IGI or GIA must grade the stone, and not a local jeweler in order for it to have relevancy.

Should you make a claim under this warranty, you allow us to inspect the diamond and any gemological evaluation on which you base your claim, and try and resolve your claim amicably.

To be able to claim this warranty, the diamonds must not be exposed to unreasonable force or harmful conditions.

This warranty does not apply to products that have been stored or handled incorrectly, abused, altered, treated with the wrong cleaning methods. The warranty does not cover normal wear & tear, cuts or scratches; consequential or incidental damages. This Warranty is not transferable and only applies to the original purchaser of the product.